​
Service status

We monitor our services around the clock; you’ll find live information on mastodon.site service health on our status page at https://status.mastodon.site. Our customers are covered by our service level agreement.

​
Contacting us

You can email us at [email protected] or message us on our mastodon server: https://social.mastodon.site/@info

​
Manage your subscription

If you’ve already got a subscription with us, you can manage it through the Stripe portal.
Please note, you can’t downgrade to a single user server through the portal. Please contact us if that’s something you’d like to do.