Understand the costs

To keep our pricing fair, we try to charge based on your usage. We have a range of different server plans to suit most people.

You can find the current price of our server plans on our server pricing page.

There are a few costs we add up to create our pricing:

• Space usage - the database and media storage costs associated with your server (you can see these any time in the admin dashboard)
• Servers - larger, busier servers require more computing power
• Media egress - the cost of your server sending data out to the internet (when people view attached photos, for example)

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Included by default

We don’t charge extra for the following, as it’s included in every plan:

• ElasticSearch - this allows you to search through posts, users and servers more conveniently (other hosts often charge separately for this)
• Updates and security - we automatically upgrade your server to the latest version and manage security updates
• Email sending - our no-reply email service automatically manages user emails for you (sign up verification, notifications, etc)
• Custom domains - we provide free subdomains and also provide support for you bringing your own domain name

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Fair usage

In most cases these numbers will be covered within the package that you choose. However, if you often go above what we expect for a server of that size, we can help you work out why, move you to a larger server, or add additional usage based costs to your current server.